Customer Agreement

Red Brick Workforce Solutions Master Service Agreement

The full Master Service Agreement — covering permissible purpose, FCRA certifications, adverse action, source verification, payment terms, and dispute resolution — is provided to every new account before services begin. Please request, open and review it before accepting. To receive your copy, email admin@redbrickworkforce.com or call (855) 332-6789.

No handwritten or separate signature is required — electronic acceptance constitutes your signature.

Reviewed by

Douglas King — Founder, Red Brick Workforce Solutions. More than 30 years in recruiting and talent acquisition, including building and running screening programs as a buyer and implementer before founding Red Brick. Passionate about client success and helping employers hire with confidence.

Review with counsel before relying on this page

This material is general information, not legal advice. Federal, state, and local requirements change often, and how they apply depends on your industry, headcount, locations, and the specific role you are hiring for.

Have qualified employment counsel review any policy, form, notice, timeline, or hiring decision before you rely on it or take action. Red Brick Workforce Solutions does not provide legal advice and no attorney-client relationship is created by using this page or our tools.

Agreement Confirmation

When you open an account, you tell us which screening package you want to start with. You can adjust your package at any time. Available searches include:

Acceptance

By accepting the Agreement, you confirm that you have read and agree to the terms and conditions of the Red Brick Customer Agreement; that you are authorized to bind your company to this Agreement; and that all information provided is accurate and complete. You acknowledge that your unique IP address will be captured as proof that you accept the terms of this Agreement.

Fair Credit Reporting Act (required). You agree to comply with the Fair Credit Reporting Act and all state and local laws and ordinances that govern employment background checks.

To open an account, you will be asked to provide:

• Company name, full legal name of the signer, and title / position
• Email address and direct phone number
• Federal EIN and the state where the company was formed
• Company website and business address (street, suite, city, state, ZIP)
• Business structure (sole proprietorship, partnership, LLC, S-corporation, C-corporation, non-profit, or government)
• Industry and estimated monthly volume
• Your ATS / hiring system, if any
• Date and signature
• Any additional users (optional — up to 5) who should order and view background checks

By accepting the Agreement, you authorize Red Brick Workforce Solutions to create an account for you with the selected screening services under the terms described in our Master Service Agreement.

After submitting, you will receive a confirmation email. Clicking the link in that email completes your signature and verifies that you control this email account.

Once confirmed, we create a tamper-resistant digital record of everything entered — company details, selected package, signature, IP address, browser, and timestamp — and lock it with a cryptographic seal. You and our admin team will each receive a sealed copy plus a permanent link to view or print the agreement at any time.

This protects both parties: the email confirmation prevents unauthorized submissions, and the cryptographic seal creates an auditable record of exactly what was agreed to.

Ready to get started? Email admin@redbrickworkforce.com, call (855) 332-6789, or request pricing on our home page. See also our Terms of Service and Privacy Policy.